We know that sometimes you need extra assistance or have questions that aren’t covered in our help center.
Don’t worry—we’re here for you to Contact us around the clock! To provide you with immediate support whenever you need it, our chat function is available during business hours. If your query can’t be fully resolved immediately, our team will follow up during business hours
Support Channels
Company Info
Rocket Industries (Pty) Ltd
Reg No: 2018/514505/07
VAT No. 4660320930
Larrendale, 1541
Gauteng, South Africa
Support Hours
- Monday
- 8:00 am – 5:00 pm
- Tuesday
- 8:00 am – 5:00 pm
- Wednesday
- 8:00 am – 5:00 pm
- Thursday
- 8:00 am – 5:00 pm
- Friday
- 8:00 am – 3:00 pm
- Saturday
- Closed
- Sunday
- Closed
Address
MEETINGS/VISITS BY APPOINTMENT ONLY.
Contact Us FAQ’s
Here are some our most asked question of to to get in touch with us.
Our support team is available between 8am to 5pm, from Monday to Friday.
Our online print store is open 24 hours, 7 days a week. But unfortunately our support team are only available on the above mentioned operating hours.
If urgent support is required please send us a message through our chat widget form function. We will get back to you ASAP.
We are always ready to assist with your custom quoting requirements. Please follow the steps below to request your quote:
Step 1: Create an account or login into your current account.
Step 2: Navigate to the product page, there will be a request custom quote button just below the add-to cart button. Select all product options and click on the quote link to add to your quote list.
Step 3: Click on the browse quote list link and you will be redirected to your quote list page. Fill out all required and optional details and click “submit”
When you are on the product page, customers will notice that there is a “floating” button called “Ask a Question”. Customers can use this form to request more information regarding the specific product. Our support team will respond ASAP !
At Printex we believe in full transparency and resolving disputes and complaint as directly and efficiently as possible. In the unlikely event that you are not satisfied with our products or services. Please send our Business Development Manager an E-Mail directly at juan@printex.co.za. Please Include as much detail as possible in your submittal.
We have a dedicated support Help Desk available to our customers. This portal pretty much has every answer to your common queries and documents that you might require.
Latest Products…
Explore Our Store
Our Brands.
At Printex we pick the very best so you can be assured of quality. There are no compromises when it comes to our printing, signs, packaging and branding products.
Our Methods.
With 23 branding techniques to choose from—and the option to combine multiple branding methods. We deliver a seamless, world-class branding and printing experience.
Our Industries.
Printex believes in easy access to printing for all industries and business sizes. With a clever print and signs offerings and superb support you’re in good hands.
