Quote request are processed same day normally within 1 to 4 hours depending on the Help Desk Team’s current work load.

By completing this form, we will be able to generate a Custom Print Quote Request which is an itemized Estimate will be shared via email & a copy will be available on your account under the quotes sections. The initial estimate gives a good overall cost for the order including any set-up fees and shipping costs.

Our store carries more than 8000+ customisable products, thus any of those products can be added to your request by simply using the link next to the cart button. Please supply accurate information and add any additional comments as to make the process easier and faster for our support staff.

Printex only process quotes for products & collections that are available on our site, only in special circumstances would we process a quote request that falls outside of our online offerings.

By establishing contact with our customer service platform through the means available to you in the “Help Desk” section of the Website, Printex as data Controller, will be able to use your data to reply to your report or request for information. To ensure the quality of our Customer Support always meets your expectations, Printex reserves the right to invite you via email to complete surveys on your experience and level of satisfaction. If you are registered with the Website, the processing will take place throughout the validity of your registration, and in any event until the end of the tax year following cancellation of the user’s registration. In the other instances, the data will be stored for the time necessary to duly manage your request and will be stored until the end of the tax year following the request for information. We remind you that by accessing your Customer Area or by writing to helpdesk@printex.co.za, you can always access your data, amend, update or erase the data, and receive them in a structured, commonly used and machine-readable format and request the transfer of your data to another party. Should your rights be breached, you may moreover lodge a complaint with a data protection authority for your personal data protection (POPIA). You are furthermore entitled to object at any time, on grounds associated with your specific situation, to the processing of personal data that concern you. Please refer to the full text of the privacy policy for further information.